Websites, online shops and software for Birmingham businesses.

Give your business an editable website without losing sight of the systems behind it. We scope the page structure, content editing, integrations and access permissions together. If enquiries need to reach a CRM or another application, we assess the connection and define what happens when a transfer fails.

Bring the content you need to manage, the people who will edit it and the systems it needs to connect to. WordPress development and ongoing maintenance are quoted to the agreed scope.

Build the storefront and the business workflow around the same requirements. We can discuss product management, customer accounts, order handovers and supported payment integrations as one project, rather than leaving the operational work until after launch.

The scope covers who owns product and stock data, how orders reach your other systems, and how corrections are handled. Platform subscriptions, payment-provider charges and ongoing support are agreed separately where applicable.

For Magento Open Source projects, start with an assessment of the existing shop or proposed catalogue, extensions and required connections. Development can focus on improving an established store, connecting it to business software or planning a new implementation where the platform is a suitable fit.

Magento work is quoted separately after requirements are reviewed. Hosting, extension compatibility, testing and maintenance need a defined scope; paid Adobe Commerce licensing is not included or implied.

Make the customer's route from browsing to ordering easier to understand. We plan product information, choices, basket and checkout alongside the way staff manage an order. An online shop is the customer-facing part of an eCommerce system, not a separate platform you need to buy.

Use sample products and realistic delivery rules to check the experience on desktop and mobile. Existing customer-management or stock systems can be assessed for integration where suitable interfaces are available.

Tell us what customers should be able to do and what needs to happen inside your business afterwards. We will agree the platform, scope and payment arrangements before development starts.

Consumer Thoughts provides software development for businesses in Birmingham as part of a UK-wide service. Work can be discussed and delivered remotely; any on-site requirements are agreed before the project starts. This is a service area, not a separate branch office.

Bring the business problem first. The right answer may be a bespoke application, a connection between existing tools or a focused improvement to software you already have.

An example of what we can build

Requests for equipment, access or operational support can arrive through several channels with important details missing. A browser-based portal can capture the information needed, route each request to the right owner and show its progress. Connections to existing tools can reduce retyping, while approvals remain with the people responsible for the decision.

This is an illustrative project, not a claim about a previous customer. These services are available across all the areas we cover.

Choose one request type and show how it moves through your business. Include approval limits, urgent exceptions and what should happen when the usual owner is unavailable.

• Required information and request routing
• Delegated approvals and escalation rules
• Status updates and integration error handling

We agree the intended users, the first useful release and how it will be checked. Data access, third-party subscriptions, hosting and ongoing maintenance are discussed alongside the build, so the boundaries are clear.

Web apps run in a browser; native iOS and Android app development is not part of this service. If a ready-made tool is a better fit, we can discuss that before committing to bespoke work.